In order for Microsoft Office to be successfully installed, all previously installed versions of Office should be completely removed from your computer.
Even after a normal uninstallation, remnants of the program may still be present on the system. The official Microsoft uninstallation tool can reliably remove these.
Step 1
Download the Microsoft Office Uninstallation Tool.
Step 2
Open the Explorer via the Start Menu .
Step 3
Navigate to the folder „Downloads“.
Step 4
Start the downloaded file by double-clicking.
Step 5
Wait for the tool to load.
Step 6
Click on „Install“ to begin the installation.
Step 7
Wait for the program to be fully installed.
Step 8
Accept the privacy policy.
Step 9
Wait for the setup to complete.
Note: During this time, do not click on “Next”.
Step 10
Confirm the Windows security prompt with „Yes“ to allow the tool to make changes to your computer.
Step 11
Now select the versions of Office that should be uninstalled.
Step 12
A dropdown menu will appear where you can select the versions of Office to be completely uninstalled. We recommend that you select all versions listed above. This ensures that absolutely no versions of Office will remain on the computer. Then click on Next.
Step 13
Save your documents and, as shown in the image, check the box and then click on Next.
Step 14
The cleanup will now take place. This step may take some time, so we ask for your patience.
Step 15
Once the cleanup is complete, you will need to restart your computer for the changes to take effect and be updated.
Step 16
After you have performed the restart, you will be offered to install an Office version. Click No to decline this.
Conclusion
Then download the desired Office version via the download link from your customer account or your order email.
Now you can install Microsoft Office cleanly and without installation problems.