If Audials does not display certain content correctly, for example, if an empty window appears when clicking on "Update", an empty dialog box appears when starting Audials, "News" in the music section shows no content, or "Television" does not work and no channel is played, it is most likely due to the Windows component "Webview2" not being installed properly. Audials uses this standard Windows component to display certain content as described above. The installation of Webview2 should normally occur through Windows Update or the Audials installation, but this may have failed.
Solution: Here’s how you can try to install the "Webview2 component" properly on Windows:
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Microsoft offers a free installer for Webview2 at https://developer.microsoft.com/de-de/microsoft-edge/webview2/. Selecting the "Evergreen Bootstrapper" there is the easiest option.
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Alternatively, the "Webview2 Evergreen Bootstrapper" should also be included with your Audials installation. Try running the file "MicrosoftEdgeWebview2Setup.exe" manually while Audials is closed. This file is usually located at "C:\Program Files (x86)\Audials\Audials 2021".