Problem: The installation of Microsoft Office 2021 Professional Plus has frozen or stopped.
Cause: Installations can take longer depending on the speed of your hard drive and internet connection.
Solution: If the installation shows no progress for an extended period, you can follow these five steps to continue and complete the installation.
Step 1: Uninstall old Office versions
Uninstall any previous versions of Office before starting the installation of Office 2021 Professional Plus.
Step 2: Use administrator rights
Run the installer with administrator rights by right-clicking the setup file and selecting “Run as administrator.”
Step 3: Disable antivirus software
Antivirus software can sometimes prevent the installation of new programs. Try temporarily disabling it while installing Office.
Step 4: Delete temporary files
Temporary files from previous installation attempts can interfere with new installations. Delete these by entering %temp% in the Run dialog (Windows key + R), selecting all files, and deleting them.
Step 5: Check hard drive space
Ensure that there is sufficient storage space on your hard drive for the installation of the program.
Follow these steps to successfully complete the installation.