When making your first purchase on account, you may receive an email requesting you to verify your invoice purchase. Our system checks whether the requirements for a purchase on account are met.
This security check is designed to protect both our customers and our shop from misuse and fraud attempts.
Option 1: Online Verification
You will receive a verification link from us via email.
You can access the verification page through the following link:
https://it-nerd24.de/InvoiceVerification
There, a few details will be requested for data matching.
Afterwards, you will receive a confirmation code that you can enter in the designated field to automatically verify your order.
Option 2: Verification via Customer Service
Alternatively, you can contact our customer service. Our staff will be happy to assist you with the verification.
For more information on how to contact us, please find it here:
How do I call customer service?
Additional Security Check
To protect all customers, it may be necessary to verify the registered phone number via SMS.
Your phone number will of course be treated confidentially and not published.
After successful verification, your order will be automatically released.
Important Note
If you encounter problems during verification, please contact our customer support.
Please note that verification cannot be conducted via live chat.